Acquisition Planning Forecast System

Forecast Record Number: 

F2026073891 Print

U.S. Department of Homeland Security
Component: ICE/M&A/CFO Published Date: June 2, 2026, 7:35 a.m. Previously Published On:
NAICS: 541611 - Administrative Management and General Management Consulting Services Competition: NO
Small Business Set-Aside: N/A Small Business Program: SB
Contract Vehicle: OASIS+ Contract Type: Firm Fixed Price
Contract Status: New Requirement Anticipated Award Quarter: Q3 FY2026
Estimated Solicitation Release: 2026-05-07 Contract Complete: 2026-12-14
Requirements Title: Customer Service Operations (CS-Ops) Interim Support
Description: This requirement provides customer service operations to support the maintenance of the Office of Financial Management’s customer service program systems and tools. The Government is acquiring this effort as a short-term, six-month bridge contract to ensure uninterrupted delivery of critical services while the follow-on competitive acquisition is completed. Given the brief period of performance and the risks associated with transitioning to a new contractor for such a temporary requirement—including potential disruptions to service continuity and increased onboarding costs—the Government has determined that awarding this interim contract on a sole-source basis to the incumbent contractor, a small business concern, is in the best interest of the program.
Estimated Dollar Range: $500,000.00 to $1,000,000.00 Place of Performance: Washington, DC, DC
POC Name: Valerie Phillips Alternate POC Name: Marguerite Adams
POC Phone: (771) 217-6783 Alternate POC Phone: (202) 631-0015
POC Email: [email protected] Alternate POC Email: [email protected]
Small Business Specialist/APFS Coordinator POC Name: Samuel Thompson
Small Business Specialist/APFS Coordinator POC Phone: (202) 329-0703 Small Business Specialist/APFS Coordinator POC Email: [email protected]