Acquisition Planning Forecast System

Forecast Record Number: 

F2026073690 Print

U.S. Department of Homeland Security
Component: USCIS Published Date: Oct. 6, 2026, 9:54 a.m. Previously Published On: Aug. 27, 2026, 3:26 p.m.
NAICS: 541519 - Other Computer Related Services Competition: YES
Small Business Set-Aside: Full Small Business Program: SB
Contract Vehicle: 8(a) STARS III Contract Type: Firm Fixed Price
Contract Status: Follow-on Incumbent: PROTEGE HEALTH SERVICES, LLC
Contract Number: 70SBUR22C00000009 Anticipated Award Quarter: Q2 FY2027
Estimated Solicitation Release: 2026-09-25 Contract Complete: 2032-02-28
Requirements Title: Microsoft 365 Management, Operational Support, and Enhancements (MOSE)
Description: ***10/6/2026 Updated Solicitation Issue Date from 9/30/2026 to 9/25/2026; and Updated Anticipated Award Date from 2/26/2027 to 2/17/2027.*** ***8/27/2026 Updated Solicitation Issue Date from 09/25/2026 to 9/30/2026.*** ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026.
Estimated Dollar Range: $20,000,000.00 to $50,000,000.00 Place of Performance: Camp Springs, MD
POC Name: Lisa Walker Alternate POC Name: Brittany Willette
POC Phone: (202) 450-7106 Alternate POC Phone: (802) 872-9423
POC Email: [email protected] Alternate POC Email: [email protected]
Small Business Specialist/APFS Coordinator POC Name: Scott Stewart
Small Business Specialist/APFS Coordinator POC Phone: (901) 820-2584 Small Business Specialist/APFS Coordinator POC Email: [email protected]

Change Log

Field Changed Old Value New Value Date Changed
Previous Published Date 08/03/2026 08/27/2026 Oct. 6, 2026
Published Date 08/27/2026 10/06/2026 Oct. 6, 2026
Last Updated Date 08/27/2026 10/06/2026 Oct. 6, 2026
Requirement ***8/27/2026 Updated Solicitation Issue Date from 09/25/2026 to 9/30/2026.*** ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. ***10/6/2026 Updated Solicitation Issue Date from 9/30/2026 to 9/25/2026; and Updated Anticipated Award Date from 2/26/2027 to 2/17/2027.*** ***8/27/2026 Updated Solicitation Issue Date from 09/25/2026 to 9/30/2026.*** ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. Oct. 6, 2026
Estimated Solicitation Release 09/30/2026 09/25/2026 Oct. 6, 2026
Previous Published Date 07/09/2026 08/03/2026 Aug. 27, 2026
Published Date 08/03/2026 08/27/2026 Aug. 27, 2026
Last Updated Date 08/03/2026 08/27/2026 Aug. 27, 2026
Requirement ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. ***8/27/2026 Updated Solicitation Issue Date from 09/25/2026 to 9/30/2026.*** ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. Aug. 27, 2026
Estimated Solicitation Release 09/25/2026 09/30/2026 Aug. 27, 2026
Previous Published Date 07/08/2026 07/09/2026 Aug. 3, 2026
Published Date 07/09/2026 08/03/2026 Aug. 3, 2026
Last Updated Date 07/09/2026 08/03/2026 Aug. 3, 2026
Requirement ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. Aug. 3, 2026
Estimated Solicitation Release 08/25/2026 09/25/2026 Aug. 3, 2026
Previous Published Date 04/30/2026 07/08/2026 July 9, 2026
Published Date 07/08/2026 07/09/2026 July 9, 2026
Last Updated Date 07/08/2026 07/09/2026 July 9, 2026
Requirement ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. July 9, 2026
Estimated Solicitation Release 06/30/2026 08/25/2026 July 9, 2026
Previous Published Date None 04/30/2026 July 8, 2026
Published Date 04/30/2026 07/08/2026 July 8, 2026
Last Updated Date 04/30/2026 07/08/2026 July 8, 2026
Alternate Contact Email [email protected] [email protected] July 8, 2026
Alternate Contact Phone (802) 318-5616 (802) 872-9423 July 8, 2026
Alternate Contact Last Name Putnam Willette July 8, 2026
Alternate Contact First Name Sara Brittany July 8, 2026
Requirement USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026. July 8, 2026
Contract Vehicle OASIS+ 8(a) STARS III July 8, 2026