| NAICS: 541330 - Engineering Services |
Competition: YES |
|
Small Business Set-Aside: Full
|
Small Business Program: SB |
| Contract Vehicle: 8(a) STARS III |
Contract Type: Firm Fixed Price |
|
Contract Status: Recompetition
|
Incumbent:
AKIAK TECHNOLOGY, LLC
|
| Contract Number: 70SBUR24C00000007 |
Anticipated Award Quarter: Q4 FY2026 |
| Estimated Solicitation Release: 2026-06-15 |
Contract Complete: 2028-09-26 |
| Requirements Title: USCIS Customer Service Accounts and Integration (CSAI) III |
| Description: USCIS has a requirement for Customer Service Accounts and Integration (CSAI) with the objective to obtain professional IT services for the USCIS Office of Information Technology (OIT) Office of Chief Information Officer (CIO) to operationalize the integrated online account experience to enhance customer service and interaction with the public seeking benefits adjudicated by USCIS. This is a follow-on contract to the existing CSAI contract and provides for implementing the next phases of our requirement |
| Estimated Dollar Range:
$10,000,000.00 to $20,000,000.00
|
Place of Performance: Camp Springs, MD
|
| POC Name: Katherine Brown |
Alternate POC Name: Patrick Gadwah |
| POC Phone: (802) 503-9105 |
Alternate POC Phone: (802) 829-0013 |
| POC Email: [email protected] |
Alternate POC Email: [email protected] |
| Small Business Specialist/APFS Coordinator POC Name: Danielle Hubbard |
| Small Business Specialist/APFS Coordinator POC Phone: (802) 872-4130 |
Small Business Specialist/APFS Coordinator POC Email: [email protected] |
