NAICS: 541519 - Other Computer Related Services |
Competition: YES |
Small Business Set-Aside: Full
|
Small Business Program: SDVOSB |
Contract Vehicle: Veterans Technology Services 2 (VETS 2) |
Contract Type: Combination |
Contract Status: Recompetition
|
Incumbent:
CACI NSS, LLC
|
Contract Number: 70RCSJ25FC0000007 |
Anticipated Award Quarter: Q4 FY2025 |
Estimated Solicitation Release: 2025-09-19 |
Contract Complete: 2028-12-29 |
Requirements Title: Technology Operations Center (TOC) Helpdesk Support Services |
Description: Office of the Chief Information Officer (OCIO) requires mission critical 24X7 support of enterprise-wide performance and security monitoring of the IT network, tools, applications, and systems while providing trouble ticket support to users on all aspects of access requests, technical troubleshooting, and other requests ensuring mission readiness. |
Estimated Dollar Range:
$10,000,000.00 to $20,000,000.00
|
Place of Performance: Arlington, VA
|
POC Name: William Dunlap |
Alternate POC Name: Eva Shaw-Taylor |
POC Phone: (202) 794-8527 |
Alternate POC Phone: (202) 716-4091 |
POC Email: [email protected] |
Alternate POC Email: [email protected] |
Small Business Specialist/APFS Coordinator POC Name: Nick Milillo |
Small Business Specialist/APFS Coordinator POC Phone: (771) 888-5623 |
Small Business Specialist/APFS Coordinator POC Email: [email protected] |