Acquisition Planning Forecast System

Forecast Record Number: 

F2025070643 Print

U.S. Department of Homeland Security
Component: USCIS Published Date: July 9, 2025, 8:21 a.m. Previously Published On: June 26, 2025, 1:20 p.m.
NAICS: 541513 - Computer Facilities Management Services Competition: YES
Small Business Set-Aside: Full Small Business Program: SB
Contract Vehicle: OASIS+ Contract Type: Firm Fixed Price
Contract Status: New Requirement Anticipated Award Quarter: Q1 FY2026
Estimated Solicitation Release: 2025-08-15 Contract Complete: 2028-10-31
Requirements Title: Enterprise Call Center and Circuit Logistics Support
Description: ***Update: 7/9/25 - Correct POC email address.*** US Citizenship and Immigration Services (USCIS), in the Office of Information Technology (OIT), Enterprise Infrastructure Division (EID) have a need for IT project management, implementation, integration and application support. This need encompasses coordinating projects and activities sustaining integration efforts across technical and operational workstreams, facilitating the review of planned changes and ensuring alignment with the Network SRI program roles. The requirement also includes identifying operational risks, documenting mitigation strategies, and contributing efforts that maintain continuity and efficiency across division initiatives. This will ensure that all activities are aligned with USCIS objectives, comply with applicable processes and maintain uninterrupted service delivery throughout the division.
Estimated Dollar Range: $5,000,000.00 to $10,000,000.00 Place of Performance: Multiple, DC
POC Name: Tershia Collins-Paniagua Alternate POC Name: Lora Gross
POC Phone: (301) 659-0795 Alternate POC Phone: (570) 273-1183
POC Email: [email protected] Alternate POC Email: [email protected]
Small Business Specialist/APFS Coordinator POC Name: Danielle Hubbard
Small Business Specialist/APFS Coordinator POC Phone: (802) 872-9420 Small Business Specialist/APFS Coordinator POC Email: [email protected]

Change Log

Field Changed Old Value New Value Date Changed
Previous Published Date None 06/26/2025 July 9, 2025
Published Date 06/26/2025 07/09/2025 July 9, 2025
Last Updated Date 06/26/2025 07/09/2025 July 9, 2025
Requirements Contact Email [email protected] [email protected] July 9, 2025
Requirement US Citizenship and Immigration Services (USCIS), in the Office of Information Technology (OIT), Enterprise Infrastructure Division (EID) have a need for IT project management, implementation, integration and application support. This need encompasses coordinating projects and activities sustaining integration efforts across technical and operational workstreams, facilitating the review of planned changes and ensuring alignment with the Network SRI program roles. The requirement also includes identifying operational risks, documenting mitigation strategies, and contributing efforts that maintain continuity and efficiency across division initiatives. This will ensure that all activities are aligned with USCIS objectives, comply with applicable processes and maintain uninterrupted service delivery throughout the division. ***Update: 7/9/25 - Correct POC email address.*** US Citizenship and Immigration Services (USCIS), in the Office of Information Technology (OIT), Enterprise Infrastructure Division (EID) have a need for IT project management, implementation, integration and application support. This need encompasses coordinating projects and activities sustaining integration efforts across technical and operational workstreams, facilitating the review of planned changes and ensuring alignment with the Network SRI program roles. The requirement also includes identifying operational risks, documenting mitigation strategies, and contributing efforts that maintain continuity and efficiency across division initiatives. This will ensure that all activities are aligned with USCIS objectives, comply with applicable processes and maintain uninterrupted service delivery throughout the division. July 9, 2025