NAICS: 541611 - Administrative Management and General Management Consulting Services |
Competition: YES |
Small Business Set-Aside: N/A
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Small Business Program: None |
Contract Vehicle: IDIQ TO/DO (Non Strategic Sourcing Vehicle Multiple Award Contract) |
Contract Type: Firm Fixed Price |
Contract Status: Recompetition
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Incumbent:
CAPGEMINI GOVERNMENT SOLUTIONS LLC
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Contract Number: 70CDCR19FC0000007 |
Anticipated Award Quarter: Q4 FY2025 |
Estimated Solicitation Release: 2025-05-01 |
Contract Complete: 2030-08-23 |
Requirements Title: ERO Contact Center of Operations (ECCO) |
Description: ICE anticipates the use of Component-Wide Acquisition Contract (CWAC) vehicle Scalable Ways to Implement Flexible Tasks SWIFT.
Telephonic and non-telephonic intake, database and systems management, data system operational analytics, data systems maintenance and enhancements to include new ECCO data systems to align with any policy changes impacting ECCO operations, intake data analytics, programmatic recommendations from intake data, report generation. |
Estimated Dollar Range:
$50,000,000.00 to $100,000,000.00
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Place of Performance: Irvine, California AND Washington D.C., CA
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POC Name: Nicholas Zdanuk |
Alternate POC Name: |
POC Phone: (771) 215-7198 |
Alternate POC Phone: |
POC Email: [email protected] |
Alternate POC Email: |