Acquisition Planning Forecast System

Forecast Record Number: 

F2025069920 Print

U.S. Department of Homeland Security
Component: ICE/ERO Published Date: April 14, 2025, 10:40 a.m. Previously Published On:
NAICS: 541611 - Administrative Management and General Management Consulting Services Competition: YES
Small Business Set-Aside: N/A Small Business Program: None
Contract Vehicle: IDIQ TO/DO (Non Strategic Sourcing Vehicle Multiple Award Contract) Contract Type: Firm Fixed Price
Contract Status: Recompetition Incumbent: CAPGEMINI GOVERNMENT SOLUTIONS LLC
Contract Number: 70CDCR19FC0000007 Anticipated Award Quarter: Q4 FY2025
Estimated Solicitation Release: 2025-05-01 Contract Complete: 2030-08-23
Requirements Title: ERO Contact Center of Operations (ECCO)
Description: ICE anticipates the use of Component-Wide Acquisition Contract (CWAC) vehicle Scalable Ways to Implement Flexible Tasks SWIFT. Telephonic and non-telephonic intake, database and systems management, data system operational analytics, data systems maintenance and enhancements to include new ECCO data systems to align with any policy changes impacting ECCO operations, intake data analytics, programmatic recommendations from intake data, report generation.
Estimated Dollar Range: $50,000,000.00 to $100,000,000.00 Place of Performance: Irvine, California AND Washington D.C., CA
POC Name: Nicholas Zdanuk Alternate POC Name:
POC Phone: (771) 215-7198 Alternate POC Phone:
POC Email: [email protected] Alternate POC Email: