| NAICS: 541519 - Other Computer Related Services |
Competition: YES |
|
Small Business Set-Aside: N/A
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Small Business Program: SB |
| Contract Vehicle: NITAAC CIO-SP3 |
Contract Type: Labor Hour |
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Contract Status: Recompetition
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Incumbent:
GovCIO
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| Contract Number: 70CTD020FR0000211 |
Anticipated Award Quarter: Q4 FY2025 |
| Estimated Solicitation Release: 2025-07-15 |
Contract Complete: 2030-09-15 |
| Requirements Title: Title-8 (T8) Program 1 (P1) Operations and Maintenance |
| Description: The Contractor shall provide solution integration, operations and maintenance Tier 2/3 break-fix and system enhancement support for T-8 Program 1 systems.??This support will be Time and Materials (T&M) and uniquely labeled, tracked and managed in JIRA (or other current project management tool identified by ICE OCIO).?? The suite of applications includes: ICE Air Operations Charter (IAO Charter), ICE Air Operations Commercial (IAO Commercial), Field Office Appointment Scheduler (FOAS), Lead Management System (LMS), Bed Request System (BRS), and Operations Planning (Ops Planning).
The contractor solution shall adhere to all policies and standards defined in SWIFT IDIQ for Collaboration Services. The SWIFT IDIQ will provide a creative delivery strategy designed to support the integration, customization, and development of ICE applications and systems on a variety of platforms. The goals for this contracting strategy will include accelerating service delivery, leveraging industry and government best practices, improving code quality, reducing administrative overhead, and enhancing customer service. This includes providing ICE projects with all necessary software configuration, customization, administration, operations and maintenance (O&M), help desk services, development, and performance monitoring in support of these automation tools. |
| Estimated Dollar Range:
$10,000,000.00 to $20,000,000.00
|
Place of Performance: Washington, D.C., DC
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| POC Name: Justin Lloyd |
Alternate POC Name: Michelle Nedd |
| POC Phone: (202) 961-4588 |
Alternate POC Phone: (202) 731-5323 |
| POC Email: [email protected] |
Alternate POC Email: [email protected] |
