Acquisition Planning Forecast System |
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Forecast Record Number: | F2025068934 |
| Component: USCIS | Published Date: Aug. 13, 2025, 8:22 a.m. | Previously Published On: July 18, 2025, 10:01 a.m. |
| NAICS: 541519 - Other Computer Related Services | Competition: YES |
| Small Business Set-Aside: Full | Small Business Program: 8(a) |
| Contract Vehicle: 8(a) STARS III | Contract Type: Firm Fixed Price |
| Contract Status: No Longer Required | Anticipated Award Quarter: Q4 FY2025 |
| Estimated Solicitation Release: 2025-07-01 | Contract Complete: 2030-09-29 |
| Requirements Title: Microsoft Tools Optimization (MTO) 3 | |
| Description: 8/13/2025 - This requirement is no longer needed. Department of Homeland Security (DHS), United States Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT) has a requirement to obtain Microsoft Tool Optimization (MTO) Services to provide reactive problem resolution and high-end technical support for all deployed Microsoft products to replace our current Microsoft Premier Services. The day-to-day functions of the USCIS infrastructure rely on myriad Microsoft (MS) products. | |
| Estimated Dollar Range: $20,000,000.00 to $50,000,000.00 | Place of Performance: TBD based on award, NA |
| POC Name: Katherine Brown | Alternate POC Name: Krista Weiland |
| POC Phone: (802) 449-7957 | Alternate POC Phone: (802) 872-4695 |
| POC Email: [email protected] | Alternate POC Email: [email protected] |
| Small Business Specialist/APFS Coordinator POC Name: | |
| Small Business Specialist/APFS Coordinator POC Phone: | Small Business Specialist/APFS Coordinator POC Email: |
Change Log
| Field Changed | Old Value | New Value | Date Changed |
| Previous Published Date | 12/09/2024 | 07/18/2025 | Aug. 13, 2025 |
| Published Date | 07/18/2025 | 08/13/2025 | Aug. 13, 2025 |
| Last Updated Date | 07/18/2025 | 08/13/2025 | Aug. 13, 2025 |
| Requirement | 7/18/2025- This requirement is no longer planned. Department of Homeland Security (DHS), United States Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT) has a requirement to obtain Microsoft Tool Optimization (MTO) Services to provide reactive problem resolution and high-end technical support for all deployed Microsoft products to replace our current Microsoft Premier Services. The day-to-day functions of the USCIS infrastructure rely on myriad Microsoft (MS) products. | 8/13/2025 - This requirement is no longer needed. Department of Homeland Security (DHS), United States Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT) has a requirement to obtain Microsoft Tool Optimization (MTO) Services to provide reactive problem resolution and high-end technical support for all deployed Microsoft products to replace our current Microsoft Premier Services. The day-to-day functions of the USCIS infrastructure rely on myriad Microsoft (MS) products. | Aug. 13, 2025 |
| Previous Published Date | None | 12/09/2024 | July 18, 2025 |
| Published Date | 12/09/2024 | 07/18/2025 | July 18, 2025 |
| Last Updated Date | 12/09/2024 | 07/18/2025 | July 18, 2025 |
| Contract Number | 70SBUR2400000002 | None | July 18, 2025 |
| Incumbent | I-Tech | None | July 18, 2025 |
| Requirement | Department of Homeland Security (DHS), United States Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT) has a requirement to obtain Microsoft Tool Optimization (MTO) Services to provide reactive problem resolution and high-end technical support for all deployed Microsoft products to replace our current Microsoft Premier Services. The day-to-day functions of the USCIS infrastructure rely on myriad Microsoft (MS) products. | 7/18/2025- This requirement is no longer planned. Department of Homeland Security (DHS), United States Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT) has a requirement to obtain Microsoft Tool Optimization (MTO) Services to provide reactive problem resolution and high-end technical support for all deployed Microsoft products to replace our current Microsoft Premier Services. The day-to-day functions of the USCIS infrastructure rely on myriad Microsoft (MS) products. | July 18, 2025 |
| Competitive | Follow-on to Existing Contract | No Longer Required | July 18, 2025 |