| Description: Department of Homeland Security Headquarters and Components (DHS, the “Department”) is to acquire a Department-wide identity registration (e.g., case management, vetting management, contract personnel management) system solution, and the procurement of contractor subject matter expertise and technical services, to perform initial integration and configuration at the most affordable cost to the government. This is a technology refresh project within the Office of the Chief Security Officer (OCSO); this technology refresh project is known as the enterprise vetting management service, with the potential system solution name being the enterprise Vetting Management System (eVMS). The Office of the Chief Security Officer (OCSO) is seeking to achieve, through a procurement action, the following:
a) Acquisition and timely deployment of:
i. Modular architecture with severability of individual components.
ii. Open standards and interfaces.
iii. Commercial-Off-The-Shelf (COTS), Low-Code Application Platform (LCAP), or extensible solution capable of customization, integration, and operation by a third-party or the government.
iv. Configurability: the ability to update application content and configuration without a release.
v. Professional services from solution providers for:
• The initial integration capability providing the necessary engineering and configuration to deliver solution functionality; system shall deliver target functionality as defined by DHS and achieve normal operations for DHS identity registration management.
• Initial operations and maintenance (O&M) responsibilities for deployment and support.
• Integration with other applications to the procured solution.
• Integration with DHS Headquarters and DHS Component applications (e.g., Human Resources Information Technology, reporting systems).
• Integration with applications external to DHS (e.g., third party background investigation systems, credit bureaus, Defense Counterintelligence and Security Agency systems).
b) Vendor support for a comprehensive process to specify, design, develop, integrate, test, produce, deliver, verify, validate, document, and sustain the solution through the vendor’s product design, bill of materials, configuration guides, installation guides, Application Programming Interface (API) documents, build manuals, training materials, and operations manuals with sufficient detail such that a third-party integrator or the government could install or rebuild the solution in a new environment, and perform normal operations.
c) Vendor support for a timely, cost-effective transition of software configurations, integration code (e.g., glue code needed to integrate the new system within the DHS environment) and all system and person data (e.g., person data, position data, case date, configuration data) that ensures all required hardware, software, and the data stored on the hardware and in the software is designated as Government-owned property.
d) Vendor support for rapid development and delivery of all artifacts required by DHS to achieve an authority to operate (ATO) for the solution.
e) Management objective providing maximum flexibility to the offeror to innovatively manage the program schedule, performance, risks, warranties, subcontracts, and data to produce a Department-wide identity and registration solution that satisfies the program’s performance requirements. Offeror support for program management providing clear visibility on schedule, performance, and risk is another management objective. |
