Acquisition Planning Forecast System

Forecast Record Number: 

F2024068032 Print

U.S. Department of Homeland Security
Component: USCIS Published Date: Sept. 5, 2024, 12:32 p.m. Previously Published On:
NAICS: 541519 - Other Computer Related Services Competition: YES
Small Business Set-Aside: Full Small Business Program: SB
Contract Vehicle: FirstSource II Contract Type: Firm Fixed Price
Contract Status: Recompetition Incumbent: V3 Gate Team LLP
Contract Number: 70SBUR24F00000169 Anticipated Award Quarter: Q4 FY2025
Estimated Solicitation Release: 2025-06-20 Contract Complete: 2026-07-21
Requirements Title: USCIS Social Media Management Platform – Sprinklr
Description: ***Updated, 9/5/24: updated small business program to SB *** USCIS has a requirement to acquire Sprinklr or equivalent software licenses to enhance the operations of the United States Citizenship and Immigration Services (USCIS) Office of External Affairs (EXA), in partnership with the Systems Delivery Division/Office of Information Technology (SDD/OIT). The acquisition includes software licenses and premium support. This requirement would normally be announced as a FIRSTSOURCE opportunity. Due to FIRSTSOURCE II expiring and FIRSTSOURCE III not available to use, USCIS is establishing this record for industry’s awareness with uncertainties as to which acquisition vehicle will be used. USCIS will update this record when the appropriate vehicle is known.
Estimated Dollar Range: $250,000.00 to $500,000.00 Place of Performance: Camp Springs, MD
POC Name: Felicia Hill Alternate POC Name: Patrick Gadwah
POC Phone: (202) 340-9538 Alternate POC Phone: (802) 829-0013
POC Email: [email protected] Alternate POC Email: [email protected]