Acquisition Planning Forecast System

Forecast Record Number: 

F2024067961 Print

U.S. Department of Homeland Security
Component: USCIS Published Date: Sept. 17, 2025, 6:41 a.m. Previously Published On: April 24, 2025, 4:30 p.m.
NAICS: 561110 - Office Administrative Services Competition: YES
Small Business Set-Aside: Full Small Business Program: 8(a)
Contract Vehicle: Definitive Contract Contract Type: Unknown/To Be Determined
Contract Status: Recompetition Incumbent: KONIAG BRILLIENT LLC
Contract Number: 70SBUR21C00000015 Anticipated Award Quarter: Q3 FY2026
Estimated Solicitation Release: 2026-02-02 Contract Complete: 2031-09-30
Requirements Title: Records Operations Support Services (ROSS) for the USCIS National Records Center and Harrisonburg File Storage Facility
Description: ***Update, 09/16/25: Estimated PoP changed from: 6/8/2026 - 6/7/2031 to 10/1/2026 - 9/30/2031 Estimated Solicitation Post changed from: 1/20/2026 to 2/2/2026 Anticipated Award Date changed from 6/2/2026 to 6/19/2026. Alternate Contact changed from Rhonda Canell to Eric Bishop [email protected]*** USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements.
Estimated Dollar Range: Over $100,000,000.00 Place of Performance: Lee's Summit, MO
POC Name: Mandy Livingston Alternate POC Name: Eric Bishop
POC Phone: (816) 947-0478 Alternate POC Phone: (802) 872-4688
POC Email: [email protected] Alternate POC Email: [email protected]
Small Business Specialist/APFS Coordinator POC Name:
Small Business Specialist/APFS Coordinator POC Phone: Small Business Specialist/APFS Coordinator POC Email:

Change Log

Field Changed Old Value New Value Date Changed
Previous Published Date 08/30/2024 04/24/2025 Sept. 17, 2025
Published Date 04/24/2025 09/17/2025 Sept. 17, 2025
Last Updated Date 04/24/2025 09/17/2025 Sept. 17, 2025
Alternate Contact Email [email protected] [email protected] Sept. 17, 2025
Alternate Contact Phone (802) 872-4593 (802) 872-4688 Sept. 17, 2025
Alternate Contact Last Name Canell Bishop Sept. 17, 2025
Alternate Contact First Name Rhonda Eric Sept. 17, 2025
Contract Complete 06/07/2031 09/30/2031 Sept. 17, 2025
Requirement ***Update, 4/24/25: Estimated PoP changed from: 4/1/2026 - 9/30/2031 to 6/8/2026 - 6/7/2031 Estimated Solicitation Post changed from: 4/1/2025 to 1/20/2026 Anticipated Award Date changed from 4/1/2026 to 6/2/2026 *** USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. ***Update, 09/16/25: Estimated PoP changed from: 6/8/2026 - 6/7/2031 to 10/1/2026 - 9/30/2031 Estimated Solicitation Post changed from: 1/20/2026 to 2/2/2026 Anticipated Award Date changed from 6/2/2026 to 6/19/2026. Alternate Contact changed from Rhonda Canell to Eric Bishop [email protected]*** USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. Sept. 17, 2025
Estimated Solicitation Release 01/30/2026 02/02/2026 Sept. 17, 2025
Previous Published Date None 08/30/2024 April 24, 2025
Published Date 08/30/2024 04/24/2025 April 24, 2025
Last Updated Date 08/30/2024 04/24/2025 April 24, 2025
Contract Complete 09/30/2031 06/07/2031 April 24, 2025
Requirement "USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. ***Update, 4/24/25: Estimated PoP changed from: 4/1/2026 - 9/30/2031 to 6/8/2026 - 6/7/2031 Estimated Solicitation Post changed from: 4/1/2025 to 1/20/2026 Anticipated Award Date changed from 4/1/2026 to 6/2/2026 *** USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. April 24, 2025
Estimated Solicitation Release 04/01/2025 01/30/2026 April 24, 2025