| Previous Published Date |
04/24/2025 |
09/17/2025 |
Jan. 8, 2026 |
| Published Date |
09/17/2025 |
01/08/2026 |
Jan. 8, 2026 |
| Last Updated Date |
09/17/2025 |
01/08/2026 |
Jan. 8, 2026 |
| Requirements Contact Email |
[email protected] |
[email protected] |
Jan. 8, 2026 |
| Requirements Contact Last Name |
Livingston |
Perryn |
Jan. 8, 2026 |
| Requirements Contact First Name |
Mandy |
Matthew |
Jan. 8, 2026 |
| Requirement |
***Update, 09/16/25: Estimated PoP changed from: 6/8/2026 - 6/7/2031 to 10/1/2026 - 9/30/2031 Estimated Solicitation Post changed from: 1/20/2026 to 2/2/2026 Anticipated Award Date changed from 6/2/2026 to 6/19/2026. Alternate Contact changed from Rhonda Canell to Eric Bishop [email protected]***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
***Update, 01/08/2026: Primary Contact changed from Mandy Livingston to Matthew Perryn [email protected]***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
Jan. 8, 2026 |
| Requirements Contact Phone |
(816) 947-0478 |
(816) 266-1968 |
Jan. 8, 2026 |
| Previous Published Date |
08/30/2024 |
04/24/2025 |
Sept. 17, 2025 |
| Published Date |
04/24/2025 |
09/17/2025 |
Sept. 17, 2025 |
| Last Updated Date |
04/24/2025 |
09/17/2025 |
Sept. 17, 2025 |
| Alternate Contact Email |
[email protected] |
[email protected] |
Sept. 17, 2025 |
| Alternate Contact Phone |
(802) 872-4593 |
(802) 872-4688 |
Sept. 17, 2025 |
| Alternate Contact Last Name |
Canell |
Bishop |
Sept. 17, 2025 |
| Alternate Contact First Name |
Rhonda |
Eric |
Sept. 17, 2025 |
| Contract Complete |
06/07/2031 |
09/30/2031 |
Sept. 17, 2025 |
| Requirement |
***Update, 4/24/25: Estimated PoP changed from: 4/1/2026 - 9/30/2031 to 6/8/2026 - 6/7/2031 Estimated Solicitation Post changed from: 4/1/2025 to 1/20/2026 Anticipated Award Date changed from 4/1/2026 to 6/2/2026 ***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
***Update, 09/16/25: Estimated PoP changed from: 6/8/2026 - 6/7/2031 to 10/1/2026 - 9/30/2031 Estimated Solicitation Post changed from: 1/20/2026 to 2/2/2026 Anticipated Award Date changed from 6/2/2026 to 6/19/2026. Alternate Contact changed from Rhonda Canell to Eric Bishop [email protected]***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
Sept. 17, 2025 |
| Estimated Solicitation Release |
01/30/2026 |
02/02/2026 |
Sept. 17, 2025 |
| Previous Published Date |
None |
08/30/2024 |
April 24, 2025 |
| Published Date |
08/30/2024 |
04/24/2025 |
April 24, 2025 |
| Last Updated Date |
08/30/2024 |
04/24/2025 |
April 24, 2025 |
| Contract Complete |
09/30/2031 |
06/07/2031 |
April 24, 2025 |
| Requirement |
"USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
***Update, 4/24/25: Estimated PoP changed from: 4/1/2026 - 9/30/2031 to 6/8/2026 - 6/7/2031 Estimated Solicitation Post changed from: 4/1/2025 to 1/20/2026 Anticipated Award Date changed from 4/1/2026 to 6/2/2026 ***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements. |
April 24, 2025 |
| Estimated Solicitation Release |
04/01/2025 |
01/30/2026 |
April 24, 2025 |
