| NAICS: 541519 - Other Computer Related Services |
Competition: YES |
|
Small Business Set-Aside: Full
|
Small Business Program: SB |
| Contract Vehicle: IDIQ TO/DO (Non Strategic Sourcing Vehicle Multiple Award Contract) |
Contract Type: Firm Fixed Price |
|
Contract Status: Recompetition
|
Incumbent:
SNAP
|
| Contract Number: 70RTAC24FR0000079 |
Anticipated Award Quarter: Q4 FY2025 |
| Estimated Solicitation Release: 2025-08-25 |
Contract Complete: 2026-09-29 |
| Requirements Title: FY25 ServiceNow Licenses |
| Description: DHS utilizes the ServiceNow platform to provide a secure, cloud-based platform that enables technical transformation with customer-based solution in support of the DHS enterprise. The current requirement is a continuation of the software licenses required. DHS Headquarters organizations currently possess licenses to use each of these ServiceNow software items for the purpose of accomplishing a variety of Departmental digital workflow tasks to meet operational requirements and to ensure that the Department fulfills its mission.
The scope of work includes ServiceNow licenses and services associated with the Customer Success Impact Total - Public Sector Package that is comprised of support tools, self-help resources, and human-led engagements to support the Office of the Chief Information Officer (OCIO), Solutions Development Directorate (SDD) applications. |
| Estimated Dollar Range:
$10,000,000.00 to $20,000,000.00
|
Place of Performance: Springfield, VA
|
| POC Name: Lindsey Tharp |
Alternate POC Name: Andrea Phillips |
| POC Phone: (771) 212-7721 |
Alternate POC Phone: (202) 963-1768 |
| POC Email: [email protected] |
Alternate POC Email: [email protected] |
| Small Business Specialist/APFS Coordinator POC Name: Nick Milillo |
| Small Business Specialist/APFS Coordinator POC Phone: (771) 888-5623 |
Small Business Specialist/APFS Coordinator POC Email: [email protected] |
