Acquisition Planning Forecast System

Forecast Record Number: 

F2024067199 Print

U.S. Department of Homeland Security
Component: DHS HQ/CISA Published Date: Aug. 29, 2024, 8:50 a.m. Previously Published On: Aug. 20, 2024, 9:39 a.m.
NAICS: 541513 - Computer Facilities Management Services Competition: YES
Small Business Set-Aside: Full Small Business Program: SB
Contract Vehicle: 8(a) STARS III (8(a) STARS III) Contract Type: Time and Materials
Contract Status: Recompetition Incumbent: CACI NSS, LLC
Contract Number: 70RCSJ24FC0000008 Anticipated Award Quarter: Q2 FY2025
Estimated Solicitation Release: 2025-01-07 Contract Complete: 2027-03-20
Requirements Title: Information Technology Operations Center and Help Desk Support Services
Description: Provide IT Operations, Technical Operations Center (TOC), and Help Desk Support Services to the Office of the Chief Information Officer. Facilitate the sustainability and administration of the Information Technology (IT) systems and network in support of the CISA mission. Support the portfolio of enterprise services and capabilities associated with the IT infrastructure services domain; this includes defining and executing CIO's overall strategy, roadmaps, standards, policies, investments, and projects with engineering, design and architecture services. These solutions will increase the productivity of end users, engineers, mission support personnel, administrative users, and all offices in support of CISA's overall mission by quickly and efficiently delivering reliable, innovative, and secure IT services. The contract vehicle is anticipated to be either 8(a)STARS or VETS2 depending on the market research The contract type is anticipated to be a T&M with FFP combination
Estimated Dollar Range: $5,000,000.00 to $10,000,000.00 Place of Performance: Arlington, VA
POC Name: William Dunlap Alternate POC Name:
POC Phone: (202) 794-8527 Alternate POC Phone:
POC Email: [email protected] Alternate POC Email:

Change Log

Field Changed Old Value New Value Date Changed
Previous Published Date None 08/20/2024 08/29/2024
Published Date 08/20/2024 08/29/2024 08/29/2024
Last Updated Date 08/20/2024 08/29/2024 08/29/2024
Requirement Provide IT Operations, Technical Operations Center (TOC), and Help Desk Support Services to the Office of the Chief Information Officer. Facilitate the sustainability and administration of the Information Technology (IT) systems and network in support of the CISA mission. Support the portfolio of enterprise services and capabilities associated with the IT infrastructure services domain; this includes defining and executing CIO's overall strategy, roadmaps, standards, policies, investments, and projects with engineering, design and architecture services. These solutions will increase the productivity of end users, engineers, mission support personnel, administrative users, and all offices in support of CISA's overall mission by quickly and efficiently delivering reliable, innovative, and secure IT services. Provide IT Operations, Technical Operations Center (TOC), and Help Desk Support Services to the Office of the Chief Information Officer. Facilitate the sustainability and administration of the Information Technology (IT) systems and network in support of the CISA mission. Support the portfolio of enterprise services and capabilities associated with the IT infrastructure services domain; this includes defining and executing CIO's overall strategy, roadmaps, standards, policies, investments, and projects with engineering, design and architecture services. These solutions will increase the productivity of end users, engineers, mission support personnel, administrative users, and all offices in support of CISA's overall mission by quickly and efficiently delivering reliable, innovative, and secure IT services. The contract vehicle is anticipated to be either 8(a)STARS or VETS2 depending on the market research The contract type is anticipated to be a T&M with FFP combination 08/29/2024
Requirements Title Information Technology Operations Center and Help Desk Support Services FY 2025 Information Technology Operations Center and Help Desk Support Services 08/29/2024
Estimated Solicitation Release 08/20/2024 01/07/2025 08/29/2024
Contract Vehicle Alliant 2 8(a) STARS III (8(a) STARS III) 08/29/2024