Acquisition Planning Forecast System |
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Forecast Record Number: | F2024067188 |
| Component: USCIS | Published Date: Nov. 8, 2024, 11:57 a.m. | Previously Published On: Aug. 27, 2024, 12:09 p.m. |
| NAICS: 541519 - Other Computer Related Services | Competition: YES |
| Small Business Set-Aside: N/A | Small Business Program: SB |
| Contract Vehicle: GWAC (GWAC) | Contract Type: Firm Fixed Price |
| Contract Status: Recompetition | Incumbent: Akira Technologies Inc. |
| Contract Number: 70SBUR24F00000024 | Anticipated Award Quarter: Q1 FY2025 |
| Estimated Solicitation Release: 2024-11-18 | Contract Complete: 2025-11-29 |
| Requirements Title: Salesforce Software FY25 Maintenance | |
| Description: ***Updated, 11/8/24: change acquisition strategy*** USCIS has a requirement to procure annual Salesforce software maintenance that is used for Customer Relationship Management/Call Centers within USCIS. This requirement would normally be announced as a FIRSTSOURCE opportunity. Due to the FIRSTSOURCE II expiration and FIRSTSOURCE III not available to use, this opportunity will be fulfilled through NASA SEWP V as a HUBZone set-aside. The solicitation will be posted through the DHS Marketplace. | |
| Estimated Dollar Range: $10,000,000.00 to $20,000,000.00 | Place of Performance: Camp Springs, MD |
| POC Name: Allie Hernandez | Alternate POC Name: Matthew Hamilton |
| POC Phone: (202) 591-0970 | Alternate POC Phone: (802) 872-4533 |
| POC Email: [email protected] | Alternate POC Email: [email protected] |
Change Log
| Field Changed | Old Value | New Value | Date Changed |
| Previous Published Date | None | 08/27/2024 | 11/08/2024 |
| Published Date | 08/27/2024 | 11/08/2024 | 11/08/2024 |
| Last Updated Date | 08/27/2024 | 11/08/2024 | 11/08/2024 |
| Contract Complete | 10/31/2025 | 11/29/2025 | 11/08/2024 |
| Requirement | USCIS has a requirement to procure annual Salesforce software maintenance that is used for Customer Relationship Management/Call Centers within USCIS . This requirement would normally be announced as a FIRSTSOURCE opportunity. Due to FIRSTSOURCE II expiring and FIRSTSOURCE III not available to use, USCIS is establishing this record for industry’s awareness with uncertainties as to which acquisition vehicle will be used. USCIS will update this record when the appropriate vehicle is determined. | ***Updated, 11/8/24: change acquisition strategy*** USCIS has a requirement to procure annual Salesforce software maintenance that is used for Customer Relationship Management/Call Centers within USCIS. This requirement would normally be announced as a FIRSTSOURCE opportunity. Due to the FIRSTSOURCE II expiration and FIRSTSOURCE III not available to use, this opportunity will be fulfilled through NASA SEWP V as a HUBZone set-aside. The solicitation will be posted through the DHS Marketplace. | 11/08/2024 |
| Estimated Solicitation Release | 10/11/2024 | 11/18/2024 | 11/08/2024 |
| Contract Vehicle | DWAC | GWAC (GWAC) | 11/08/2024 |