| NAICS: 561431 - Private Mail Centers |
Competition: YES |
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Small Business Set-Aside: N/A
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Small Business Program: SB |
| Contract Vehicle: Indefinite Delivery Contract |
Contract Type: Firm Fixed Price |
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Contract Status: Recompetition
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Incumbent:
Intellectus, LLC
|
| Contract Number: 70FB7021D00000013 |
Anticipated Award Quarter: Q4 FY2025 |
| Estimated Solicitation Release: 2025-04-01 |
Contract Complete: 2030-10-31 |
| Requirements Title: Inbound Mail Operations |
| Description: The Contractor shall provide all management, personnel, services, supplies, equipment (except for Government Furnished Equipment described below), and facilities necessary to operate a comprehensive, inbound mail processing operation including the scanning, digitization, translation, uploading of data to FEMA and preparation for archival of FEMA applicant mail and fax/eCorrespondence image review in accordance with the requirements of this SOW. Inbound applicant mail operations include pickup/receipt of all inbound mail from the United States Postal Service (USPS), UPS, DHL, FedEx, or other commercially provided source. The contractor shall process all mail in accordance with the service levels identified in this SOW [see Section 7, Performance Standards-Timeliness (Service Levels)].
The contractor shall be responsible for meeting Service Levels as identified in this SOW. Based on disaster activity, the rate of document arrival and workload volume will vary greatly. Holidays and weekends are considered regular calendar production days as required in order to ensure that Service Levels are met.
The Contractor shall perform phase-in activities that ensure their ability to assume full performance on or before the end of the phase-in period. The phase-in shall include actions to minimize disruption and start-up requirements. The phase-in actions shall consider recruiting, hiring, training, security requirements, and any other special considerations.
The Contractor shall be fully operational, including facilities, equipment, information technology, training, personnel and requisite supplies within ninety (90) calendar days from date of contract award. All contractor facilities and employees dedicated to FEMA contract obligations must be located within the continental United States (CONUS). Inbound correspondence from disaster applicants in geographical area(s) covered by each Presidential Declaration is mailed to the FEMA facility in Hyattsville, Maryland for pickup by the contractor. Note: Phase-in activities and/or transition period is not applicable to incumbent contractor. |
| Estimated Dollar Range:
$20,000,000.00 to $50,000,000.00
|
Place of Performance: Washington, DC, DC
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| POC Name: Patrick Comiskey |
Alternate POC Name: Carnelia Jackson |
| POC Phone: (940) 765-1505 |
Alternate POC Phone: (240) 460-1600 |
| POC Email: [email protected] |
Alternate POC Email: [email protected] |
